No longer additional cost for Microsoft Teams Audio Conferencing

Starting March 1st, 2022, Microsoft will no longer charge customers for the dial-in option for Teams meetings.

Read time: 2 minutes

Meeting dial-in
Attending Teams meetings (online, digital meeting platform from Microsoft, for those who don’t know) requires access (over the internet) to the Microsoft servers which host Teams meetings. But sometimes the meeting attendees do not have internet access. Because they are in their car, on remote offices without internet access or do have public WiFi blocked due to company restrictions. In such cases, dialing in, to the meeting over phone is an option to attend. This is audio-conferencing. The organizer of the meeting has two options:

  • Take the cost for the call and offer a toll-free dial in
  • Let the attendee pay for the phone cost

Besides licenses for audio conferencing, the organizer needs Communications Credits to pay for the toll-free dial in option.

Free of charge
Starting March 1st 2022 Microsoft will no longer charge customer for the audio conferencing option. This enables users to dial in to cloud-hosted conference calls with telephone numbers. To enable the audio conference option, customers should order 0 US$ SKU’s from their price list and assign them to the people who plan or lead Teams meetings. On this website you can read how implementing Audio Conferencing works.

Eligible licenses
Before you become too happy, the free-of-charge audio conferencing is only available as an add-on to eligible licenses, being:

  • Microsoft 365 F1, F3 and E3
  • Office 365 F3, E1 and E3
  • Microsoft 365 Business Basic, Standard and Premium

Please note you are missing Office 365 E5 and Microsoft 365 E5. That is correct, those plans already included Audio Conferencing option to no additional cost

More information
Do you want to learn more about Microsoft cloud licensing? Please do contact us.

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